Terms of service

This website, www.handivage.com, is operated by Handivage SRL. Throughout the site, the terms “we”, “us”, and “our” refer to Handivage.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including without limitation browsers, customers, and content contributors.

Please read these Terms carefully before accessing or using our website.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any of your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright or trade restrictions.
Any breach of these Terms may result in immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card data is always encrypted and processed securely through Shopify’s payment system.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our written permission.

3. Accuracy and Completeness of Information

We make every effort to ensure that all information on our website is accurate and up to date.
However, we are not responsible if the information provided is not complete or current.
The materials on this site are for general informational purposes only and should not be relied upon solely for decision-making.

4. Modifications to the Service and Prices

Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without prior notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

5. Products and Availability

Our collections feature vintage and handcrafted pieces.
Due to their unique nature, slight variations in color, texture, or size may occur. Availability is limited, and once sold, most pieces cannot be reproduced.
We make every effort to display product colors and images accurately, but monitor differences may affect their appearance.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
All product descriptions, pricing, and availability are subject to change at our sole discretion.

6. Billing and Account Information

We reserve the right to refuse any order you place with us.
We may limit or cancel quantities purchased per person or per order, especially if fraud or reseller activity is suspected.
In case of a change or cancellation, we will notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate billing and shipping information for all purchases made at our store.

7. Third-Party Tools and Services

Our website is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products.
We may also provide access to third-party tools, shipping partners, or payment services (e.g., DHL, Stripe, PayPal).
We do not control these third-party services and are not responsible for their terms, conditions, or performance.
Your use of any third-party service is at your own risk and subject to that provider’s own policies.

8. Third-Party Links

Certain content, products, or services available via our Site may include materials from third parties.
We are not responsible for the accuracy or content of third-party websites linked to ours.
Please review their terms and privacy policies carefully before engaging in any transaction.

9. User Comments and Feedback

If you send creative ideas, suggestions, proposals, or feedback to us (with or without request), you agree that we may edit, copy, publish, or use them without restriction.
We are under no obligation to maintain comments in confidence, pay compensation, or respond to any submission.
Your comments must not violate any third-party rights, contain unlawful or obscene material, or transmit malware.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which outlines how we collect, use, and store your data under GDPR regulations.

11. Errors and Omissions

Occasionally, information on our site may contain typographical errors or omissions relating to product descriptions, pricing, or availability.
We reserve the right to correct such errors and update or cancel orders accordingly, without prior notice.

12. Prohibited Uses

In addition to other restrictions set out in these Terms, you are prohibited from using our site or its content to:

• Violate any laws or regulations;
• Infringe upon intellectual property rights;
• Transmit malicious code or attempt to hack the website;
• Harass, defame, or discriminate against others;
• Submit false or misleading information;
• Interfere with the security or functionality of the Service.

Violation of any prohibited use will result in termination of your access.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.
All products are provided “as is” and “as available” without any warranties, express or implied.
Handivage, its directors, employees, or suppliers shall not be liable for any direct or indirect damages, including loss of profits or data, resulting from the use of our Service or products.

14. Indemnification

You agree to indemnify and hold harmless Handivage and its affiliates, employees, and partners from any claims or demands arising from your breach of these Terms or violation of any law.

15. Severability

If any part of these Terms is determined to be unlawful or unenforceable, that portion will be deemed severed without affecting the validity of the remaining provisions.

16. Termination

These Terms remain in effect unless terminated by either you or us.
You may terminate by notifying us that you no longer wish to use our Services.
We may also terminate the agreement at any time if you fail to comply with any provision herein.

17. Entire Agreement

These Terms of Service, together with our Privacy, Shipping, and Refund Policies, constitute the entire agreement between you and Handivage.
Any ambiguities shall not be construed against the drafting party.

18. Governing Law

These Terms and any related policies shall be governed by and interpreted in accordance with the laws of Belgium and applicable European Union regulations.

19. Changes to Terms

You can review the latest version of these Terms at any time on this page.
We reserve the right to update or modify any part of these Terms by posting updates on our website.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.

20. Contact Information

For questions about these Terms of Service, please contact us at:

Handivage
7 Rue de l’Abbaye / Abdijstraat
1000 Brussels, Belgium
Email: info@handivage.com
Telephone:+32472938696

21. Related Policies & Resources

For full transparency regarding our customer commitments, please also refer to:

• Privacy Policy – how we handle and protect your personal data
• Shipping Policy – delivery timelines and courier details
• Refund Policy – return eligibility and refund terms

Together, these documents form the foundation of your secure and transparent shopping experience at Handivage.